Article 1: Purpose

Pour les besoins de l’interprétation et de l’exécution des présentes, chaque terme commençant par une majuscule utilisé dans le présent contrat et ses annexes a la signification indiquée dans sa définition, qu’il soit utilisé au singulier ou au pluriel, au féminin comme au masculin, les termes identiques utilisés sans majuscule étant considérés dans leur sens courant :

Abonnement : désigne l’offre commerciale Outmind à laquelle un Utilisateur souscrit. Cet Abonnement peut avoir été souscrit en tant que Client ou par un Administrateur.
Administrateur : désigne un Client qui bénéficie d’une offre auprès d’Outmind lui permettant d’autoriser à des personnes tierces d’utiliser les Services Outmind.
Anomalie : tout comportement reproductible de la Solution qui ne serait pas conforme à la documentation de la Solution, ou qui résulterait d’un défaut qui soit rendrait la Solution inutilisable, soit provoquerait un résultat incorrect alors que la Solution est utilisée conformément à la documentation et à son objet.
Budget mensuel : en mode « crédits » uniquement, montant maximal hors taxes de Dépassement fixé par l’Administrateur pour une période mensuelle, au-delà duquel les fonctionnalités d’intelligence artificielle sont suspendues jusqu’à la période suivante.
CGU : désigne les présentes Conditions Générales d’Utilisation applicables à toutes relations entre Outmind et un Utilisateur.
Client : désigne une personne ayant elle-même souscrit un abonnement aux services Outmind.
Crédit IA : Unité de consommation du mode « crédits », qui mesure les fonctionnalités d’intelligence artificielle de la Solution (assistant, génération et analyse de contenus) selon leur coût réel. Le passage du mode « messages » au mode « crédits » est demandé par l’Administrateur depuis son espace et prend effet immédiatement pour la période mensuelle en cours.
Dépassement : consommation d’Unités de consommation au-delà du Quota inclus au cours d’une même période mensuelle, lorsque l’Administrateur l’a expressément autorisée.
Données : tout fichier, dossier ou information, provenant ou non d’une Solution Tierce, que l’Utilisateur sélectionnera afin qu’Outmind procède à son indexation et son référencement dans son Espace utilisateur.
Espace utilisateur : désigne l’espace personnel d’un Utilisateur ou l’espace octroyé à un Utilisateur par son Administrateur sur lequel sont indexés et référencés les Données choisis par lui et/ou que son Administrateur a choisies.
Identifiants : il s’agit de l’ensemble des informations confidentielles permettant à un Utilisateur de s’identifier sur la plateforme Outmind afin d’accéder à son Espace utilisateur et d’utiliser la Solution. Il s’agit de l’identifiant propre de chaque utilisateur (login) et le mot de passe de connexion y afférent.
Logiciel Outmind : le logiciel développé par Outmind, exécutable sur les terminaux informatiques fonctionnant sous système d’exploitation Windows, Linux ou Mac, et nécessaire à l’indexation et le référencement des Données d’un Utilisateur vers son Espace utilisateur.
Message : également appelé « Requête IA » dans certains contrats, chaque envoi effectué par un Utilisateur dans la fenêtre conversationnelle de la Solution (Assistant IA), quel que soit son contenu ou la longueur de la réponse. Les deux termes désignent la même unité. C’est l’Unité de consommation du mode « messages », qui est le mode par défaut de l’Abonnement.
Quota inclus : volume d’Unités de consommation compris dans l’Abonnement pour chaque période mensuelle, précisé dans l’offre souscrite, remis à son niveau initial au début de chaque période et non reportable.
Services : désigne les services applicatifs, relatifs à la recherche de documents indexés par l’Utilisateur, proposés en mode SaaS par Outmind au moyen de la Solution.
Site : désigne le site internet d’Outmind, https://www.outmind.fr
Solution : la solution logicielle Outmind, d’indexation et de recherches d’informations par mots-clés, développée par Outmind.
Solutions Tierces : les bases de données ou les solutions logicielles éditées par des tiers au Contrat et qui peuvent fonctionner avec la Solution développée par Outmind.
Unité de consommation : unité dans laquelle est mesurée l’utilisation des fonctionnalités d’intelligence artificielle de la Solution. Selon le mode de décompte choisi par le Client, il s’agit du Message ou du Crédit IA.
Utilisateur : désigne un utilisateur autorisé à accéder aux Services Outmind, qu’il s’agisse d’un Client ou d’un Administrateur.

Article 3: Conditions of performance

Outmind undertakes to use its best efforts to fulfil all of its obligations under these TCU with all the care and diligence incumbent upon it. Throughout the performance of the contract, the parties undertake to collaborate in good faith and to exchange any document or information that may prove useful for the proper performance of the contract. The parties also undertake to inform the other party without delay of any difficulties encountered in the performance of the contract.
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Article 4: Duration of the contract

The present GCU come into force on the day of their acceptance by the User and remain in force for the duration of the subscription taken out by the User. The reasons for the termination of the contract are the term of the duration stipulated in the subscription taken out by the User, or the term decided unilaterally by the Administrator who invited him.
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Article 5: Access to the site

The purpose of the Site is to provide information concerning all of the company's activities.

The platform is accessible free of charge from anywhere by any user with Internet access. All costs necessary for access to the services (computer equipment, Internet connection, etc.) are to be paid by the user. However, access to the services dedicated to members is done with a login and a password.

Outmind strives to provide on the Site information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether they are due to its own fault or to the third party partners who provide it with this information.

All the information indicated on the Site is given as an indication and is subject to change. Furthermore, the information on the Site is not exhaustive. They are given subject to modifications that have been made since they were put online.

The Site is in principle accessible 24 hours a day and 7 days a week, however, Outmind declines all responsibility, without this list being exhaustive:
In the
event of temporary inability to access the Site (and/or the websites and applications linked to it) due to technical problems, regardless of their origin and provenance
- In the event of interruption of the Site for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published
information - In the event of a technical problem, the Site may be interrupted for technical maintenance operations or updating of published information - In the event of a technical problem. In the event of abnormal use or illicit exploitation of the Site
- In the event of unavailability or overload or any other cause preventing the normal functioning of the mobile telephone network used to access the Site
- In the event of contamination by possible computer viruses circulating on the network
- More generally, In the event of direct or indirect damage caused to the User, of any nature whatsoever, resulting from access to or use of the Site (and/or the sites or applications linked to it)
- In the event of loss by the User of his/her login and/or password or in the event of usurpation of his/her identity. The user will not be able to claim any compensation following the interruption or suspension of access.
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Article 6: Intellectual Property

The Site and each of its elements, including but not limited to trademarks, logos, icons, computer graphics, photographs, which compose it are protected under the international legislation of intellectual property and copyright. However, the data published and the brands cited on Outmind.fr are the exclusive property of their respective owners.

Any total or partial reproduction of these texts, brands and/or logos, made from the elements of the Site without the express authorization of their owners is therefore prohibited, within the meaning of articles L.343-4 and following and L. 713-2 and following of the Intellectual Property Code.

The contents appearing on the Site are the property of Outmind or other companies. Any use, reproduction or representation, by any process whatsoever and on any medium whatsoever, of all or part of the Site and/or the elements that make it up is not authorized without the express consent of Outmind. In this case, any use for commercial or advertising purposes is prohibited. Other trademarks and logos appearing on the Site are the exclusive property of third parties. Outmind does not hold any right on them. They are subject to the protection of intellectual property rights. It is impossible to use or reproduce the brands of these partners without their express authorization.

Article 7: Data collection

For the creation of the User's account, the collection of information at the time of registration on the Site is necessary and mandatory. In accordance with the law n°78-17 of January 6, 1978, relating to data processing, data files and liberties, the collection and processing of personal information is carried out with respect for private life.

In application of articles 39 and 40 of this law, the User has the right to access, rectify, delete and oppose the processing of his/her personal data. The exercise of this right is carried out through the contact form or through the customer area on the Site.
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Article 8: Identifiers

The Identifier is confidential information communicated to the User and includes both a username and a password. Identifiers are unique, personal, and strictly confidential to each User. Each username coincides with a password.

In case of loss or fraudulent use of his identifiers, the User will have to inform Outmind as soon as possible in order to proceed to the paralysis of his User Space. Outmind declines all responsibility in case of illicit or fraudulent use of a User's Identifier, or suspicion of illicit or non-illicit disclosure. Thus, the provision of an Identifier is confidential for each User, and he must therefore undertake to guarantee that this Identifier will not be used by third parties or unauthorised persons.
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Article 9:  Personal Data Protection

In general, it is possible to consult the Site without having to declare your identity and provide personal information. However, there are times when we may need to request information such as when processing an order, making a correspondence, providing a subscription or submitting an application for a position. We may supplement this information in order to complete a transaction or provide a better service.

Outmind may process the personal data of Users of its Outmind Services, in its capacity as data controller. The way Outmind collects and uses Users' personal data is explained in its Privacy Policy. ‍

Article 10: Right to use the Services

The User's use of the Outmind Services must comply with the recommendations and documentation published by Outmind. Outmind is and remains the owner of the intellectual property rights on the Solution, these TCU do not transfer any intellectual property rights to the User.

Right of access and use of the Solution
By the present GCU, the User has a right of remote access to the Solution and to the related Services, which is personal, non-exclusive, non-transferable and limited to internal needs directly related to his activity as well as to the duration of the Subscription and for the entire world. In particular, it is strictly forbidden for the User to proceed to any form of reproduction or representation of the Solution or its documentation, or to alter or mask in any way whatsoever the trademarks, distinctive signs, copyright mentions affixed to the Solution; to intervene directly or via a third party on the Solution in any way and for any reason whatsoever, including to correct errors, the evolutionary and corrective maintenance being ensured by Outmind; to modify or seek to circumvent any protection device of the Solution.

The license of use granted to the User
Outmind grants the User a license to use the Outmind Software, this license being personal, non-exclusive, non-transferable and limited to the internal needs directly related to his activity as well as to the duration of the Subscription and for the whole world.

In particular, the User is formally prohibited from intervening directly or via a third party on the Outmind Software in any way and for any reason whatsoever, including to correct errors, the evolutionary and corrective maintenance is carried out by Outmind, and from modifying or seeking to circumvent any protective device of the Outmind Software.
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Article 11: Messages, AI Credits, and Exceeding Limits

The Solution’s artificial intelligence features consume Usage Units, Messages, or AI Credits, depending on the mode selected by the Customer. The included quota, the unit price of additional Messages and AI Credits, and the billing terms are specified in the subscribed plan. The Customer may keep the “messages” mode or switch to the “credits” mode; the mode in effect applies to the entire monthly billing period.

By default, use of the artificial intelligence features is suspended when the included Quota is exhausted, until the start of the next monthly period. The Administrator can, from the settings in their account, authorize Overage in either mode. This authorization constitutes a firm order for the additional Consumption Units used at the rate in effect for the Customer’s mode.

In “credits” mode, the Administrator can set a Monthly Budget. When the amount of Overage reaches this Budget, the artificial intelligence features are suspended until the start of the next period. The Budget can be modified at any time; a reduction during the period does not cancel any AI Credits already consumed. “Messages” mode does not include a monthly Budget: in this mode, the Administrator either authorizes or prohibits Overage.

Usage is measured by Outmind using its metering system; its readings are deemed accurate between the parties unless proven otherwise. The Administrator may view the usage for the current period and the amount of the Overage at any time in their account.

Excess usage for a monthly period—whether in Messages or AI Credits—is billed in a single payment at the end of that period and paid according to the terms set forth in the SaaS Terms and Conditions. Any dispute regarding a statement must be submitted to Outmind within thirty days of the invoice’s issuance.

Article 12: Cookies

During visits to the Site, the automatic installation of a cookie on the User's browser software may occur. Cookies correspond to small files temporarily deposited on the hard disk of the User's computer. These cookies are necessary to ensure accessibility and navigation on the Site.

These files do not contain any personal information and cannot be used to identify a person. The information contained in the cookies is used to improve the browsing performance on the Site. Access to the Site by the user can only take place on condition that the user has expressed his or her consent, after having received prior information on the purpose of the cookies and the means available to him or her to oppose them by means of a consent collection banner. His agreement may result from appropriate parameters of the User's connection device or any other device under his control.

Their deactivation may be carried out via the parameters of the browser software.

Article 13: Service Malfunctions and Unavailability

In case of anomalies or unavailability of Outmind Services, the Client User may contact Outmind via the e-mail address hello@outmind.fr. The User is informed that Outmind only retains extracts of the Data transmitted to it and never retains or stores the Data in its original format. Consequently, it is the responsibility of the User to make any backup of the Data that he would like to keep by his own means.
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Article 14: Suspension of Access Rights and Use of Services

In the event of suspicious or abnormal use of the Outmind Services by the User, Outmind shall be entitled to immediately suspend all or part of the Outmind Services. Outmind shall promptly notify the User (or the User’s Administrator) of such suspension by any means, providing the reasons for it.

By “suspicious or abnormal use,” the Parties mean, in particular: any attempt at multiple failed logins; any activity that deviates from the User’s normal or usual activities; any attempt at hacking; any multiple requests sent to the Outmind Services (objectively compared to the activity of other Outmind users who have subscribed to an identical or similar Subscription); any exceeding of the quota stipulated in the User’s Subscription outside the scope of Article 11.
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Article 15: Liability

The information published on the Site is presented for information purposes only and has no contractual value. In spite of regular updates, the Site cannot be held liable in the event of changes in administrative and legal provisions appearing after publication. The same applies to the use and interpretation of the information communicated on the platform. In this respect, Outmind declines any responsibility concerning possible viruses or computer infections that may affect the User's computer equipment after using or accessing this site.

It is only possible to use the Outmind Services in accordance with the legislation in force, including the laws and regulations relating to export control.

Outmind offers Services, some of whose contents have been elaborated by third parties and therefore protected under their intellectual property rights. Therefore, it is strictly prohibited to copy, transfer, download, or share content unless you have the rights required to do so.

In order to use our services you must have the appropriate digital majority. In accordance with the DPMR, this has been set at 15 years in the European Union. However, the text has left the possibility for states to lower it to 13 years. If your place of residence or place of business is located in a third country, you are free to check the local law in force in your country.

Outmind may be required to verify the conformity of a User's behaviour and contents with the present GTCU. However, Outmind is not responsible for content published and shared via the Services.

Article 16: Force Majeure

Outmind cannot be held responsible in case of force majeure. If an event of force majeure as defined in the Civil Code, resulting in a temporary impediment of performance for one of the parties occurs, the respective obligations of the parties will be suspended and neither party will incur any liability as a result. The same shall apply in the event of an unforeseeable and insurmountable fact by a third party. If the case of force majeure continues for more than thirty (30) consecutive days and/or if, as soon as it occurs, it results in a definitive impediment to performance for one of the parties, each party shall be entitled to terminate the contract by the operation of law, by sending the other party written notification by registered letter with postal acknowledgement of receipt. The termination will then take effect upon receipt of the registered letter with return receipt, without either party incurring any liability as a result.
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Article 17: Governing Law and Jurisdiction

The present GCU and any dispute that may arise in relation to them are subject to French law.

In case of dispute, litigation or action between Outmind and a User, relating to or originating from the conclusion, interpretation, execution or termination of the present TCU, it is possible to provide an amicable way of resolving the dispute.

In the absence of an amicable resolution within thirty (30) days from the notification of the dispute by one of the parties to the other party, this dispute relating in particular to the validity, interpretation and execution or termination of these GCU shall be submitted to the exclusive jurisdiction of the courts of Paris having jurisdiction according to the nature of the dispute, including summary proceedings and other emergency measures.