Didomi issues
Pre-sales people, also known as PreSales, must be experts in the technical aspects of the product or service they offer. They accompany the sales teams to customers to provide technical answers adapted to needs.
These two positions have complementary roles, and their collaboration is essential to present better offers in order to have better end results.
To highlight their expertise on the subject, they need to be able to access information easily to respond quickly and accurately to their prospect or collaborator.
Juggling between several tools, such as the entire Google suite (Drive, Gmail, Meet ...) or Slack to find information, can waste up to 2 hours a week of working time.
This dispersal of data negatively impacts the performance and efficiency of teams, but above all, impacts their responsiveness to customers waiting for answers.