Didomi × Outmind
Didomi is an international company that provides consent and preference management solutions for businesses.
These solutions enable organizations to manage their customers' data in compliance with regulations while improving user engagement and trust.
Didomi reached out to Outmind in 2020 to help its Pre-Sales and Support teams better assist its customers.
Sector
Solution provider
Headcount
100 people
Tools
Google Suite, Slack
Total volume
~ 1 TB
Pre-sales professionals, also known as PreSales, must be experts in the technical aspects of the product or service being offered. They work alongside the sales teams to provide clients with technical solutions tailored to their needs.
01
These two positions have complementary roles, and their collaboration is essential to developing better proposals and achieving better final results.
02
To showcase their expertise on the subject, they need to be able to access information easily so they can respond quickly and accurately to their prospects or colleagues.
03
Juggling multiple tools—such as the entire Google suite (Drive, Gmail, Meet, etc.) or Slack—to find information can waste up to 2 hours of work time per week.
04
This fragmentation of data negatively impacts the teams' performance and efficiency, but above all, it affects their ability to respond promptly to customers who are waiting for answers.
The advantage of Outmind is that as soon as you open the tool, you have direct access to all its sources. All you have to do is search for the information.
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Laurent Kaelblen
Pre-sales manager
At Outmind, we've developed intuitive solutions to turn information searching into a seamless and efficient experience.
We have designed an intuitive user interface that ensures a quick learning curve and effortless use.
Our enterprise search engine stands out for its performance and its integration of metadata (tags), which allows users to easily filter and find documents by specific topic, thereby highlighting high-value content.
Finally, the core of our technology is an AI-powered search engine that optimizes the relevance of results and constantly refines search processes.
01
Up to 2 hours saved per week per employee
02
Up to a 20% reduction in response time to requests for proposals
03
Focus on high-value-added technical expertise
Find out how Outmind can help your teams with your issues.
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