Top 10 best CRM software (2024)

December 17, 2024

What is CRM software?

The acronym CRM stands for Customer Relationship Management. This tool, also known as customer relationship management (CRM) software, helps companies interact with their customers, simplify their processes and improve their profitability.

CRM can be used throughout the customer lifecycle in the company, from marketing, through sales, to customer service. 

Here is a (non-exhaustive) comparison of good CRMs. In this list, you will find different types of tariffs: free CRMs, freemium CRMs or others with directly paid versions.

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List of the 10 best CRM (Customer Relationship Management) software

Axonaut

Axonaut, the best French CRM

Axonaut is the leader in CRM software for SMEs and VSEs. This French business management software combines both an ERP and a CRM. Axonaut is a flexible and dynamic solution, which allows you to manage your business in an ergonomic and centralized interface.

Go to Axonaut

Karlia

Karlia is an all-in-one, 100% French CRM software package for all businesses (startups, VSEs, SMEs), designed to meet all the challenges of managing your business and your specific needs.

The tool is built around a high-performance CRM base (synchronization of all mailboxes with collaboration, calendar, directories) and 4 integrated solutions:

To go even further, we have developed additional tools to boost productivity and make your day-to-day work easier: advanced customer portal, collaborative internal wikis, forms, contract writers, newsletter...

Other advantages include outstanding customer support and a public roadmap based on a voting system, with new releases every week.

Sellsy

Sellsy CRM software

If you're looking for CRM software that combines flexibility and power, look no further than Sellsy. With over 48,000 satisfied users, this platform has a proven track record in customer relationship management.

One of Sellsy's greatest assets is its ability to integrate seamlessly into your company's technical ecosystem. Thanks to its 80+ connectors, you can easily synchronize your data and automate your business processes, without having to worry about compatibility issues. And now, with the addition of Sellsy AI, you benefit from native artificial intelligence to automate email writing, generate content, produce summaries and much more, saving you precious time.

Sellsy isn't just another CRM software package; it's a complete solution for all your customer relationship management needs. Join the 18,000 companies that already rely on Sellsy and discover how this platform can transform your business.

Youday

Youday CRM is a 100% French SaaS CRM platform that adapts to your business processes. Centralize and qualify all the data of your ecosystem in an agile and ultra-customizable software that you can easily evolve, without any IT development. Youday CRM allows you to automate certain tasks (reminders, notifications, document generation, ...) and connects to your business software.

Go to Youday

Folk

Folk is an all-in-one CRM. Folk allows you to centralize all your contacts in a collaborative way to manage your customers & prospects (sales), investors (fundraising), candidates (recruitment), partners/suppliers etc...


SalesForce

SalesForce CRM software

Also known as Sales Cloud, this solution is the CRM of Salesforce.

Its scalable platform allows you to manage your business in real time and get customer information in one place, as well as insights from your employees' dashboards and reports. You can connect thousands of business applications to extend your CRM to every department.

Monday Sales CRM

Mondays sales CRM, best CRM

Monday.com is a project management and CRM platform that is transforming the way companies manage their tasks and teams.

With features like customizable dashboards, intelligent automations and seamless integration with other tools, monday.com is the ideal choice for companies looking to improve efficiency and productivity.

Hubspot

Hubspot, best CRM

HubSpot is an integrated CRM platform offering marketing, sales, customer service and content management tools.

With HubSpot, you can easily create and optimize your website, generate leads, track customer interactions and analyze business performance. Their comprehensive suite of tools is designed to help businesses grow and succeed.

Pipedrive

Pipedrive CRM software

Pipedrive is a CRM (Customer Relationship Management) tool that is very effective in supporting the different sales processes. It is the ideal solution for SMEs that do not yet have CRM software and wish to structure their sales process.

The platform is very easy to use and allows you to add all types of actions (call, email, appointments, tasks,...) in a record number of clicks compared to other solutions. 

Freshsales

Freshsales, best CRM software

Freshsales is a powerful CRM that helps companies sell smarter and close faster.

With features like AI-enhanced contact scoring and workflow automation, Freshsales enables you to maximize efficiency and accelerate growth.
Their unified CRM solution is ideal for companies looking to decompartmentalize their processes and provide a single, reliable source of information for every stage of the customer journey.

How to make full use of your CRM?

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Outmind connects to your CRM and all your company's applications (Sharepoint, Dropbox, emails, servers, Teams, etc.), to offer you a very important search power thanks to artificial intelligence. 

You will also be able to store all your customer data on top of all your tools. 

For example: You will be able to group together everything related to a customer, wherever the information is stored (documents, attachments, emails, customer records, Team discussions, etc.).

Outmind requires very little effort to set up (5min to configure) and makes it easy to find the right information in the company, wherever it is stored.

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Here is the ranking of the 10 best CRM software. In this list of the best customer relationship management (CRM) applications, we will help you find a good CRM, depending on your needs.