Improving knowledge sharing within your company is the best thing you can do to increase the productivity and efficiency of your teams. It is one of the major challenges for both small and large companies. The benefits of good knowledge sharing are numerous.
Knowledge transfer ensures the sustainability of your company and its skills. It's a win-win for the company and its employees.
In this article we explain how to improve knowledge sharing in a simple way.
With the advent of teleworking, companies have had to rethink their habits in order to remain productive. This means offering new work tools to their employees (Teams, Airtable, Zoom, etc.), using drives or VPNs(virtual private networks) so that each employee can work from home while securing the company's data.
However, improving knowledge sharing is not only useful in times of telework, it also becomes necessary on a daily basis in the company.
Creating a collective memory seems simple, but it is difficult to implement and maintain. Motivation, time or even money may be lacking.
First of all, we talk about training when new people arrive in a company. This is calledonboarding, and new recruits are trained about the company, the product or the service, and above all about their position and the tools to be used.
It sounds normal, but many companies don't know how to train properly... Big mistake, because poorly trained employees will not be efficient, will make mistakes and will make you lose money. For them as well as for you, it is a lose-lose strategy!
But we can also talk about training between colleagues within the company. To be more precise, when you communicate with your colleagues you will realise that they have skills and knowledge that you do not have and vice versa.
If you have a colleague who is an expert on a particular topic that you are not familiar with, you can highlight their knowledge and ask for training from your team. For example, ask the marketing team to train other teams in the use of LinkedIn so that communications posted on the company page are relayed correctly to everyone in the company.
Another way to train is to set up tutorials to share information and knowledge within the company. This takes time and motivation, but if it is done correctly, you will have more productive and proactive employees. Whether it's from senior profiles to junior profiles or vice versa.
Furthermore, we know that an employee who retires or simply leaves the company potentially means a lot of lost knowledge for the company.
Through training, you avoid the loss of skills.
There are a multitude of collaborative tools, but it is still one more application used by your employees... The solution is to use a tool that groups your tools in order to centralise information. This allows you to motivate your employees to share their knowledge, skills, etc., without having to go through 150 steps.
By centralising data on a single platform, you allow your employees to use what has already been created and to share their knowledge while managing access rights.
For this you can use Outmind. 🔎
It is the search engine that connects to all your tools to find information wherever it is stored.
Based on artificial intelligence, Outmind allows you to centralise information on an ergonomic platform that your employees can use independently.